Opsgenie end-of-life: April 5, 2027

Opsgenie is shutting down. Don't lose your data.

Don't lose your MTTR data, escalation policies, or on-call schedules. Migrate to incident.io or PagerDuty in minutes with Koalr's free migration wizard.

April 5, 2027

Official Opsgenie shutdown date

24 months

Of incident history we can archive

10 minutes

Typical migration time with Koalr

Migrate in 3 steps. Zero data loss.

Koalr's migration wizard handles everything: data archiving, policy export, and MTTR metric reconnection.

01

Connect Opsgenie

Link your Opsgenie account to Koalr with your API key. We immediately start archiving your incident history, escalation policies, and on-call schedules — preserving everything before the shutdown.

02

Choose your destination

Select incident.io or PagerDuty as your new incident management platform. Koalr generates a complete migration manifest: team rotations, escalation chains, alert routing rules, and 24 months of incident history.

03

One-click import + reconnect

Import the manifest into your new platform. Koalr automatically reconnects your MTTR metrics, on-call analytics, and DORA dashboards to your new platform with zero data gaps.

What gets migrated

Incident history (24 months)
Alert timelines and acknowledgments
On-call rotation schedules
Escalation policies and chains
Alert routing rules
Team membership and ownership
Runbook links
MTTR + MTTD trend continuity

Migration FAQ

When is Opsgenie shutting down?

Atlassian has announced Opsgenie will be fully deprecated on April 5, 2027. All data will be deleted on this date.

What data can I migrate?

The migration wizard exports: incident history (up to 24 months), on-call schedules, escalation policies, alert routing rules, team membership, and runbook links.

Do I need a Koalr account to use the migration wizard?

Yes — the migration wizard is included free on all Koalr plans, including the free tier. Create a free account to get started.

Which platforms does Koalr support after migration?

Koalr currently supports incident.io and PagerDuty as migration targets. Both receive full MTTR and on-call analytics in Koalr after reconnection.

Will my DORA metrics have a gap during migration?

No. Koalr archives your Opsgenie data before migration and reconnects to your new platform, maintaining a continuous MTTR trend line with no gaps.

Time-sensitive

Don't wait until Q1 2027

Complex migrations take time to validate. Teams starting now have buffer to run both platforms in parallel and confirm their DORA metrics are intact before shutdown.

Start Migration Free →

Free on all plans including the free tier. No credit card required.